Fulfillment Policy

1. Purchase Currency: US Dollars

All services provided by Starlet Project LLC are priced and charged in US Dollars (USD). We do not accept payments in any other currency, and all transactions will be processed in USD, regardless of the client’s location.

2. Refund Policy

At Starlet Project LLC, we strive to meet and exceed client expectations. However, clients are entitled to request a refund if we fail to provide the agreed-upon services within the designated time frame or do not meet the expected deliverables.

• Refunds will only be considered if services were not rendered within the agreed timeline or if the deliverables do not meet the outlined scope.
• Refund requests must be made within 14 days of the expected completion or delivery date.
• Refunds will be issued to the original payment method used during the transaction.

Please note that partial refunds may apply if a portion of the services has already been provided. Refunds will not be granted for services already fully rendered.

3. Cancellation Policy

Clients may cancel their services with Starlet Project LLC under the following conditions:

• Cancellations are permitted when the client has not received the agreed level of service or support outlined in their selected plan.
• Cancellation requests must be submitted before the commencement of service delivery. If work has already started, the cancellation may not be possible, and the client may be responsible for full payment.
• To initiate a cancellation, clients must contact us via email or through our support team. We will review and confirm whether the cancellation is applicable.

Please note that all cancellation requests are subject to review and approval.

4. Website and Payment Information Security

At Starlet Project LLC, we prioritize the security of your personal and payment information. Our website follows strict security protocols, and we comply with all necessary regulations, including PCI (Payment Card Industry) standards.

This includes:

• The encryption and secure processing of all payment data to protect against unauthorized access or fraud.
• We do not store credit card information on our servers. All transactions are processed through secure, third-party payment gateways.
• Client data and sensitive information are protected using industry-standard security measures to ensure confidentiality and safety.

By using our website and services, you agree to the secure handling of your payment and personal information.

5. Card Network Policies

As an online merchant, Starlet Project LLC abides by the rules and guidelines set forth by major card networks, including Visa, Mastercard, and American Express. We ensure compliance with the Visa Rules and Regulations, Mastercard Rules, and American Express Merchant Operating Guide, which govern the secure processing, handling of disputes, and chargebacks.

Our priority is to provide a smooth, safe, and reliable transaction experience for all our clients.